Meet Manager, AJ Fewell

photo_1On December 1st manager AJ Fewell celebrated his two-year anniversary at Novo Restaurant and as a SLO resident! Originally born and raised in Cape May, New Jersey, AJ always loved California for it’s great weather, beautiful terrain and coastal features. When he had the opportunity to move west he jumped on it and never looked back. He says moving to SLO was the best decision and every step of the way his transition has been graced with ease and lots of luck.

AJ has always worked in the service industry. He got his start as a dishwasher at fourteen years old and quickly worked his way up to serving. He affectionately recounts being groomed by inspiring managers who took the opportunity to not just tell him how to do his job, but gave him a rich education in food & beverage pairings, spirits and the elements of genuine customer service. His career expanded into bartending, managing and eventually fine-dining. He moved to Philadelphia to work at a fine dining establishment called R2L, on the 37th floor of a downtown high rise. The servers wore tuxedos and white gloves when polishing the stemware. Along the way he picked up and resonated with the (Four Seasons) slogan, “We are ladies and gentlemen, serving ladies and gentlemen.”

AJ shines in the arena of customer service and loves teaching and coaching his staff whenever possible. His management style reflects the past training he received, as he desires to guide servers rather than discipline. He encourages mindfulness in how we speak to our guests, being personable, smiling and taking the utmost care to ensure the contentment of Novo guests. AJ certainly has that special spark that is infectious among staff and guests alike!

When not at Novo you will most likely find AJ immersed in his other passion, yoga, and biking, hiking or soaking up the sun on a coastal beach. He says he feels lucky to have found a home in SLO with Novo and an amazingly supportive community of friends that share so many of his joys and passions. #NowYouNovo